Legal Information
Review our policies and get in touch with our team
Terms of Service
1. Acceptance of Terms
By purchasing our services, you agree to these terms and conditions. Our service provides the exact number of followers as specified in your purchased package.
2. Service Description
We provide premium Instagram followers with the following guarantees:
- Delivery within 24 hours maximum
- Exact quantity as purchased
- High-quality, real-looking followers
- No password required - your account stays secure
- Refill guarantee for any dropped followers within 30 days
3. User Responsibilities
- You must provide accurate Instagram username when placing orders
- Your account must be public and not private during delivery
- You must have at least one post on your Instagram account
- You must not use our services for illegal or unauthorized purposes
- You are responsible for verifying your account username before submitting an order
4. Payment and Refunds
Full refund available within 24 hours of purchase if service hasn't started
Partial refunds available for any quality issues within 7 days
No refunds if order cannot be delivered due to incorrect username, private account, or account with no posts
Refund requests must include order details and reason
5. Limitation of Liability
We are not responsible for any changes to Instagram's terms of service or algorithm that may affect follower retention. By using our service, you acknowledge that Instagram may take action against accounts using growth services.
Privacy Policy
1. Information We Collect
We collect minimal information necessary to provide our services:
- Instagram username (for delivery purposes)
- Email address (for order confirmation and support)
- Payment information (processed securely by our payment partners)
- Browser data (for service optimization)
2. How We Use Your Information
- Process your order and deliver followers
- Provide customer support
- Improve our service quality
- Send important service updates
- Prevent fraud and ensure account security
3. Data Protection
We implement security measures to protect your personal information. Your Instagram username is only used to deliver the purchased followers and is not stored longer than necessary.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
5. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
Other Contact Methods
support@growfollows.shop